TraceFlow · Child Care Subsidy Assistance
Consistent eligibility. Simpler casework.
One connected workspace for intake, income standardization, document processing, compliance screening and oversight, in every county, with staff making every decision.
- Works alongside existing state and county systems
- Families can apply and renew online
- Section 508 / WCAG 2.1 AA
Core capabilities
Everything a subsidy case needs, in one place
Eligibility management
Standardized intake and one case record with household, county, assignment and status, whether staff enter it or a family applies online.
Income standardization
Weekly, bi-weekly, seasonal, self-employment and irregular income converted to a monthly baseline, with the formula and history shown.
Document automation
Uploads are classified, renamed [CaseID]_[DocType]_[Date] and filed to the right case, ready for review.
Compliance screening
Missing, unsigned, unreadable, duplicate, out-of-date and mismatched evidence is flagged, with the rule and the action needed.
Audit and controls
Every upload, calculation, routing, override and decision is logged. Rules are versioned and actions follow each role.
Oversight and reporting
Case pipeline, renewals, aging work, recurring exceptions and county comparison, with one-click export.
How it works
Every case moves the same way, in every county
Receive
An application arrives online, on paper or from the county system, with the same required fields.
Standardize
Income is converted to a monthly baseline and every document is named and filed.
Check
Automated checks flag issues before a decision, each with its reason and owner.
Decide
Staff review, request evidence, escalate or decide, always with a recorded reason.
Calculations and flags are decision support. An authorized staff member makes every eligibility decision.
See it with sample cases
Open the operations dashboard, or follow the guided demo from a new application to a recorded decision.